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I am currently on a Mac OS. I have a spotify student U.S. accuont under the username ginnyconrad, and email *snip*. I no longer have access to this email account, as it was affiliated with my high school. I thought I had changed my email to go with my college email account, *snip* or *snip*. Apparently, I hadn't or it went wrong because I believe Spotify is sending my password reset to the manualjc account that I no longer have access to. I still have access to my Hulu account that comes with the student subscription. 

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Hey there @ginnyconrad,

 

Thanks for posting and welcome to the Community!

 

No worries, if you're having troubles resetting your password because you no longer have access to the email address it was registered with, we'd recommend taking a look at this Spotify Answer for more steps to try.

 

Let us know how you get on 🙂

KaterinaModerator
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