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Email I originally used was deleted, can't login, can't change password

Email I originally used was deleted, can't login, can't change password

Plan

Premium

Country

Ireland

Device

Huawei P20

Operating System

Android Oreo

 

My Question or Issue

I used an edu email when I made the account and now it has been deactivated by my college. I somehow got logged out and the password that google saved to my device doesn't work anymore, even though I have never changed the password. I can't login to change email address, and I can't use the password reset tool because the email it sends to doesn't exist anymore. I have premium, so I am getting charged but I have no way of deleting or accessing the account.

Reply
1 Reply

Jollof

Hi @user-removed, welcome to the Community!

 

Contact the Spotify team here, they are more than happy to assist you with getting you back into your account.

 

Let me know if you need any more help!

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