Email address mismatch

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Email address mismatch

rwoods2010
Casual Listener

While attempting to connect my Spotify and Hulu accounts, I went to change my email in Spotify settings. It listed an old email and said I must change it through my Facebook settings. I went to my Facebook settings and they show my current email address, not the old one my Spotify is showing. How do I fix this?

2 Replies

Re: Email address mismatch

LeoRager
Community Legend

Hey! Welcome to the Spotify Community :)

I hope you're well :)

 

Could you try a simple log off and log back in in your Spotify Account and in the Facebook account?

 

If that doesn't work you could try to update your email from Facebook another time. (Basically just click on change email and then retype it and save). 

 

Hope this helps, Leo

 

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If this post has solved your issue: Please accept this as Solution
Music is a world within itself, it is a language we all understand. ~ Stevie Wonder

Leo | Rising Star | Rock Star Program
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Re: Email address mismatch

LeoRager
Community Legend

Hi @rwoods2010

 

I saw you left a like. Thanks! Did this help you out? If so could you click on the 'accept as solution' tab?


If you liked my post: Feed my ego with likes :-D
If this post has solved your issue: Please accept this as Solution
Music is a world within itself, it is a language we all understand. ~ Stevie Wonder

Leo | Rock Star | Rock Star Program
Follow me on Spotify
Banner_Spotify.png

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