Help Wizard

Step 1


Email associated with my account no longer active

Email associated with my account no longer active




Operating System

(iOS 10


My Question or Issue

Hi there - I set up my premium Spotify account a few years back with an email address that is no longer active. There is no way I can access that email. And... I've forgotten my password. (I know, I know). Is there any way I can get in to update my account number with a new, accessible email address? Thank you


1 Reply



You can read the following article that can help a lot: How to change password, it will explain how to change your password, even if you are in an old E-Mail that you don't have access anymore.


If the link don't help more I recommend you to reach the Spotify Support and explain to them the situation. They will help more that i can.


Thank you for using the Community Help!


Regards, GrifGrif

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