Help Wizard

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Email change

Email change

 

Plan

Free

Country

 Costa Rica

Device

(iPad Mini 2, Lenovo Yoga 720, Huawei P20 Lite)

Operating System

(iOS 10, Android Oreo, Windows 10)

 

My Question or Issue

 I want to delete my account in order to start fresh, but i don't know if i can open a new account using the email adress used for the previous account. At the moment i don't use spotify as my streaming platform because my account is full of music im no longer interested in, and deleting it manually is just not going to happen. I am really looking forward to switching back to spotify though, i just need to figure this issue out. Any help i can get is deeply appreciated.

Reply
1 Reply

Hey there @anacrisvegac,

thanks for posting in the community !

 

If you're already using a free account you can check this help guide, change the current e-mail address you're using and then the old one will be free for a new subscripition.

 

In case this didn't do the trick, you can always mail support through this contact page and have them check it out for you.

Note: it might take up to 24-48hrs for them to reply back

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