Help Wizard

Step 1


Email change

Email change





 Costa Rica


(iPad Mini 2, Lenovo Yoga 720, Huawei P20 Lite)

Operating System

(iOS 10, Android Oreo, Windows 10)


My Question or Issue

 I want to delete my account in order to start fresh, but i don't know if i can open a new account using the email adress used for the previous account. At the moment i don't use spotify as my streaming platform because my account is full of music im no longer interested in, and deleting it manually is just not going to happen. I am really looking forward to switching back to spotify though, i just need to figure this issue out. Any help i can get is deeply appreciated.

1 Reply

Hey there @anacrisvegac,

thanks for posting in the community !


If you're already using a free account you can check this help guide, change the current e-mail address you're using and then the old one will be free for a new subscripition.


In case this didn't do the trick, you can always mail support through this contact page and have them check it out for you.

Note: it might take up to 24-48hrs for them to reply back

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