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Email is taken after deleting my old account.

Solved!

Email is taken after deleting my old account.

Plan

Premium

Country

Israel

Device

Samsung Galaxy S20 Ultra

Operating System

Windows 10

 

My Question or Issue

15 days ago I deleted my old account and created a new one for a fresh start...

However, I can't change my new account's email to the older one, and my email seems to be still taken even after the 14 days that I must wait...

I even tried to check if the email is really still in use through the forgot password, and it says that no account is linked to my old email address.

Thanks in advance.

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Accepted Solutions
Marked as solution

Hey @ShouldBeGood,

 

Thanks for reaching out. Welcome to the community!

 

To use the same email address on a new account, you may need to wait up to 30 days after closing your old Spotify account for it to clear from your old account. If you're having trouble using that email address 30 days after you closed your old Spotify account, let me know, and we can explore some troubleshooting options.

 

Let me know if you have any questions. Happy listening 🙂

NoahSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

1 Reply
Marked as solution

Hey @ShouldBeGood,

 

Thanks for reaching out. Welcome to the community!

 

To use the same email address on a new account, you may need to wait up to 30 days after closing your old Spotify account for it to clear from your old account. If you're having trouble using that email address 30 days after you closed your old Spotify account, let me know, and we can explore some troubleshooting options.

 

Let me know if you have any questions. Happy listening 🙂

NoahSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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