Email not linked to account

[dpladsen]

Plan

Premium

Country

US

Device

iPhone 7 and desktop

My Question or Issue

My daughter kept having to reset her password over the weekend - it would work and she'd be able to get in, but now this morning it says there is no account associated with that email.

[Brunelicia]

Hi there,

I’d recommend reaching out to Spotify for more help with this. You can find some more info here on how to do this.

I hope this helps! 🙂