Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Email not updating on profile

Email not updating on profile

JennyLockey

I need to change the email address on my profile. it says I can change it by changing it on my Facebook profile. I have already done this, and it is showing the right one on there. However, the email address shown on my Spotify account is still my old one. How can I alter this

Reply
4 Replies

JuanSebastian

Hi @JennyLockey!

 

Don't worry. Keep in mind that it might take up to 48 hours for any changes to be visible on your Facebook-created account.

 

Any other questions, just give us a shout.

JennyLockey

It's been a week now and it's still not showing up as changed. Is there anything you could do to check it, or change it your end?

I do have the same problem, but since I created my Spotify account. My correct mail address is correctly mentioned on Facebook.

MarieGlaroe

I have same issue! I changed my email address on FB over a month ago, and it is still NOT updated on my Spotify account. Anyone having a solution on how to get this fixed?

Suggested posts