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Emergency Spotify Contact? Hacked Passwords

Emergency Spotify Contact? Hacked Passwords

Hi,

 

Is there an emergency contact for Spotify support? I sent an email earlier thinking my account has been hacked. I did some searching and sure enough found a message board with 300+ username and passwords released for Spotify premium accounts. I figure this needs to be brought to their attention but other than the relatively slow anonymous contact form there is no means to get a hold of them. 

 

Given the number, and the fact they're being given out on a public message board, seems like a security breach?

 

Thanks.

Reply
3 Replies

Hello and welcome to the Spotify Community!

 

I'll forward this to Support.

Thanks, if someone from Support directly contacts me I'll point them to the site. For obvious reasons won't post here!

Hi again @ThrowawayAcc!

 

Please, contact with Spotify Consumer Support filling this contact form, or tweeting to @SpotifyCares. 
If you receive an automated email that leads you back to the community or help pages, reply to it (even if it's from "no-reply") and one of the Spotify team members will get back to you as soon as possible.

Don't forget to check your Spam Box 😉

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