Emergency Spotify Contact? Hacked Passwords

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Emergency Spotify Contact? Hacked Passwords

Casual Listener

Hi,

 

Is there an emergency contact for Spotify support? I sent an email earlier thinking my account has been hacked. I did some searching and sure enough found a message board with 300+ username and passwords released for Spotify premium accounts. I figure this needs to be brought to their attention but other than the relatively slow anonymous contact form there is no means to get a hold of them. 

 

Given the number, and the fact they're being given out on a public message board, seems like a security breach?

 

Thanks.

3 Replies
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Re: Emergency Spotify Contact? Hacked Passwords

Rock Star 15
Rock Star 15

Hello and welcome to the Spotify Community!

 

I'll forward this to Support.

OviiiOneRock Star 15
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Re: Emergency Spotify Contact? Hacked Passwords

Casual Listener

Thanks, if someone from Support directly contacts me I'll point them to the site. For obvious reasons won't post here!

Re: Emergency Spotify Contact? Hacked Passwords

Rock Star 15
Rock Star 15

Hi again @ThrowawayAcc!

 

Please, contact with Spotify Consumer Support filling this contact form, or tweeting to @SpotifyCares. 
If you receive an automated email that leads you back to the community or help pages, reply to it (even if it's from "no-reply") and one of the Spotify team members will get back to you as soon as possible.

Don't forget to check your Spam Box 😉

OviiiOneRock Star 15
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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