All of a sudden I had been logged out of my Premium account. As in, I was using it just fine on my phone an hour before it stopped working. I have been a customer for 5 years with zero problems until now.
When attempting to log in, it says that my credentials were incorrect and so I reset my password. I was able to log in again, however, all of my playlists were gone! My account says that I am still a premium subscriber.
I logged into the desktop application, and my playlists are gone there as well!