Spotify Community

AndrewD88 · 2019-05-27

Premium plan, using desktop, firefox, Imac.

Go to manage plan > change or cancel

Receive this error page. Same error page when trying on mobile.

I even get an error just trying to post about the error. Oof. Seriously I've filled out like 20 captchas at this point what more do you want from me?

Billy-J · 2019-05-27

Hey there @AndrewD88, I'll be happy to help.

Could you try clearing all browsing history and browser cache?

If that doesn't help, could you try this using a different browser or incognito mode?

Let me know how this goes 🙂

Billy-JSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

Error Page on Cancel