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Error code:3 - Invalid Password or Username - Premium Account

Error code:3 - Invalid Password or Username - Premium Account

I can access the user panel through the site with my credentials as usual, but I can not access the Spotify desktop with the same credentials. Already try to change the password, the problem persists.

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1 Reply

Hey @sircrowleyz,

 

Try logging into your Spotify profile on your browser here with your email. Your username will be displayed after you login.

 

After that, check the status of your subscription. If everything looks ok, logout of the app in your device, and be sure to use that username, instead of your email address, to login to your account. It's the one with the Premium features.

 
Hope it helps. 🙂
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