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Error finding facebook friends with associated account

Error finding facebook friends with associated account

Hi, I'm getting an error when I try to use the "find friends" option button in the right sidebar saying "We're sorry but we can't load the friends list" or something similar.

I had a free account opened with my facebook account, then I created a new account without facebook and switched to premium with that account, then I connected it with facebook, it gave me some error (I guess because I already have an account associated with my facebook) but then it worked, the two problems are that I would like to have my lists and history from my facebook spotify account and  my friends in the new account, am I doing something wrong?

thanks

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1 Reply

Hey @PabloKako

 

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

 

You can also tweet or DM @SpotifyCares on Twitter or send a message to Spotify Cares on Facebook.

MattSudaSpotify Star
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