Help Wizard

Step 1


Error finding facebook friends with associated account

Error finding facebook friends with associated account

Hi, I'm getting an error when I try to use the "find friends" option button in the right sidebar saying "We're sorry but we can't load the friends list" or something similar.

I had a free account opened with my facebook account, then I created a new account without facebook and switched to premium with that account, then I connected it with facebook, it gave me some error (I guess because I already have an account associated with my facebook) but then it worked, the two problems are that I would like to have my lists and history from my facebook spotify account and  my friends in the new account, am I doing something wrong?


1 Reply

Hey @PabloKako


I suggest you contact support so they can help you


If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.


Support usually replies within 24-48 hours.


You can also tweet or DM @SpotifyCares on Twitter or send a message to Spotify Cares on Facebook.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts