Error when trying to pay for student premium

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Error when trying to pay for student premium

Newbie
After signing in and completeing the student verification process, and entering my credit card information spotify encounters an error, and is unable to process my request. Please help
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Re: Error when trying to pay for student premium

Rock Star 23
Rock Star 23

Sorry for the trouble! Spotify recently changed a few things with the subscription pages, and it's causing a glitch for some people.

 

I suggest you contact support so they can take a look at your account and help you with this


https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

 

Support usually replies within 24-48 hours.

MattSudaRock Star 23
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