Error with my account, it is loading information from a different account.

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Error with my account, it is loading information from a different account.

jcoto5
Newbie

Hello, 

 

For some unknown reason and after another account was logged into my desktop application, now both are merged and we are unable to use the application without affect each other. 

 

I am unable to change my profile information, it is showing the email and data from the other account, it says my email is already taken when I tried to change it.

 

What can I do?

 

Thanks.

 

1 Reply

Re: Error with my account, it is loading information from a different account.

RodrigoPalma
Roadie

Hey @jcoto5, welcome to the Spotify Community!

 

In this case, we recommend you to reach out to us via email, Facebook or Twitter. This way, we'll be able to take a closer look at your account and see what happened there.

 

Let us know how it goes and if you have any other questions.

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