Everything just gone as if I'm a new user!?

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Everything just gone as if I'm a new user!?

botb008
Newbie

I had player open for number hours and last night I was listening to my stared music. However I logged in just now and everything had gone including my premium account! It took me long time to get all this music! Is there any way to recover everything?Smiley Frustrated

2 Replies

Richard
Roadie
Hey there and welcome to the Community. Sorry to hear you're having this issue.

I've posted a sticky on this issue, which you might like to take a look at: http://community.spotify.com/t5/Accounts-Subscriptions-and/Common-Question-Where-have-all-my-playlis...

Let me know if you still need help with this though.
Check out our Twitter for the latest updates on any service issues: @Spotifystatus

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Benlee12123b
Composer

Hello, Happy to Help! 

Thanks for contacting the community!
In this case, I Recommend Contacting Spotify You can do so here: *Rockstar Snip*

It Could Be a Data Loss but It is a Small Chance Read More About that Here: https://community.spotify.com/t5/Accounts/Account-data-lost/td-p/1730634

If this Is Still Not Working Reply to Me and I Will Shed Some More Light On this. 

As Always. Remember the Spotify Community Is One Post Away Good Luck 🙂

 

- Ben

(If you Cant Read This Go Here https://translate.google.com/)

Guess What I Recently Got a Chance to rank Up to a Rising star 🌟 Help me Out By Liking this Post 🙂

Best Of Luck! 

 

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