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Expiration date on uploaded card....

Expiration date on uploaded card....

Plan Premium

Free/Premium

Country usa

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Iphone 13

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

ios

 

My Question or Issue

Why does spotify notify me of a problem with automatic payment expiration date?

Card on file has an expiration date of 02/24. I'm pretty damn sure the year is still 2023. Am I wrong? lol... Help...

Reply
1 Reply

Hey @klogsdon37, thanks for reaching out to the Community!

Can you try updating your payment details following these steps? Even if it's the same card, just input the same details to refresh the system. If you still get a message saying there is an issue with your card, I recommend that you reach out to your financial institution to make sure that everything is up to date with your card. 

 

Let me know how this goes!

Billy-JSpotify Star
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