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Expiry date is missing after subscription is cancelled

Expiry date is missing after subscription is cancelled

How to reproduce:

  1. Go to account overview page (https://www.spotify.com/hk-zh/account/overview/)
  2. Click "cancel subscription" at account overview page
  3. Back to account overview page again after filling a questionaire and re-entering account password
  4. Hero banner will show "你的 Premium 將在 ${date} 到期。還沒準備好跟它道別嗎?" (see attachment)

 

Screen Shot 2017-02-26 at 11.40.56 PM.png
Reply
1 Reply

Hey @ben_lam_2017,

 

Can you check how it looks like on another device?

 

Clearing your browser's cache and cookies may be helpful, too.

 

Let me know how it goes 🙂

MaximSpotify Star
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