FB email change hasn’t updated on Spotify

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FB email change hasn’t updated on Spotify

user-removed
Not applicable

Plan

Free

Country

United States

Device

iPhone 7

Operating System

iOS 12

 

My Question or Issue

I’m using Spotify through my Facebook account. About a year ago I changed my Facebook email, and I didn’t realize Spotify hadn’t updated to that new email. I have all the settings in both Facebook and Spotify set to sync my information, but it still hasn’t updated. What can be done?

 

Luke

1 Reply
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Re: FB email change hasn’t updated on Spotify

Moderator
Moderator

Hey @user-removed.

 

Thanks for getting in touch!

 

Could you login on the website and go to Privacy Settings? Check if you have opted out of Spotify processing your Facebook data. When you opt out there, it keeps your account usable but it will stop using a lot of data, for example your name. You can read here what information exactly.

 

Log in on your Facebook profile as well and make sure that you have granted Spotify access to your personal information, for example your friends list.

 

Give it 48 hours and your information should be displayed again. Hope it works!

 

Have a nice day.

GuidoModerator
 
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