Help Wizard

Step 1


FB email change hasn’t updated on Spotify

FB email change hasn’t updated on Spotify




United States


iPhone 7

Operating System

iOS 12


My Question or Issue

I’m using Spotify through my Facebook account. About a year ago I changed my Facebook email, and I didn’t realize Spotify hadn’t updated to that new email. I have all the settings in both Facebook and Spotify set to sync my information, but it still hasn’t updated. What can be done?



1 Reply

Hey @user-removed.


Thanks for getting in touch!


Could you login on the website and go to Privacy Settings? Check if you have opted out of Spotify processing your Facebook data. When you opt out there, it keeps your account usable but it will stop using a lot of data, for example your name. You can read here what information exactly.


Log in on your Facebook profile as well and make sure that you have granted Spotify access to your personal information, for example your friends list.


Give it 48 hours and your information should be displayed again. Hope it works!


Have a nice day.

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