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FIX MY spotify pls

FIX MY spotify pls

can u please help me. i tried some other network just to try if there’s a problem in our wifi but it seems like the application SPOTIFY have the problem. please help me.

9FF4EFD8-C230-4B1B-B3F0-6E7F8858CBDB.png
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2 Replies

Hi @dwayne3, welcome to the Spotify Community!

 

We can see for the screenshot you sent that you're using a VPN connection. In this case we suggest that you disable it in order to use Spotify without a problem.

 

If your account was created with an username, make sure to use that username and not your email address to log in.

 

Let us know if that helps. Have a great day!

JulianModerator
 
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It seems you're using a public Wi-Fi therefore a VPN is secure~

But sure. It should work without VPN.

Love, live and grow!

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