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FORGOTTEN EMAIL - NEED TO CANCEL SUBSCRIPTION

FORGOTTEN EMAIL - NEED TO CANCEL SUBSCRIPTION

Hi,
I am trying to withdraw my brother's premium 30 day trial account for him. However he has forgotten his password and email address associated with his account, so therefore cannot log on and cancel it. Would you be able to help me?
Jasmine Mitchell 
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1 Reply

Tell him to get in touch with the payments guys using this form and they will be able to lend a hand:
https://www.spotify.com/about-us/contact/contact-spotify-password/

Peter
Spotify Community Mentor and Troubleshooter

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