Spotify Community

Val2000 · ‎2015-01-06

My free trial is finished and I was expecting to pay 99p for 3 months but I've been charged the standard £9.99 - why has this happened?

MattSuda · ‎2015-01-06

I suggest you contact support so they can take a look at your account and see what is going on:

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email, you need to reply back to it.

Support usually replies within 24-48 hours.

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