Facebook Account linked to wrong e-mail


Facebook Account linked to wrong e-mail


My spotify account is linked to my facebook.  However, it is sending information to an e-mail that isn't the one my facebook is linked to.  I have been contacting spotify and all I have been receiving is automated messages from their help desk.  I am paying for premium and am unable to access my account.  Also, every time I try to login on the computer as well, it keeps redirecting the page so many times and will not log me in through facebook.  I have tried on multiple computers and multiple devices.

1 Reply

Re: Facebook Account linked to wrong e-mail

Rock Star 24
Rock Star 24

Hey @mariapetrillo1,


Since you're getting the automated email directing you to the community or help pages, you need to reply directly to those messages or to and one of the customer services agents will get back to you.

Alternatively, if you prefer support via Twitter, you can tweet @SpotifyCares.

Hope it helps. 🙂
osorniosRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.