Facebook Account linked to wrong e-mail

[mariapetrillo1]

My spotify account is linked to my facebook.  However, it is sending information to an e-mail that isn't the one my facebook is linked to.  I have been contacting spotify and all I have been receiving is automated messages from their help desk.  I am paying for premium and am unable to access my account.  Also, every time I try to login on the computer as well, it keeps redirecting the page so many times and will not log me in through facebook.  I have tried on multiple computers and multiple devices.

[osornios]

Hey @mariapetrillo1,

Since you're getting the automated email directing you to the community or help pages, you need to reply directly to those messages or to support@spotify.com and one of the customer services agents will get back to you.

Alternatively, if you prefer support via Twitter, you can tweet @SpotifyCares.

Hope it helps. 🙂