Facebook Connect Issues

[user-removed]

Hi,

I've been trying to connect my premium account to my Facebook account - yet it says my facebook is linked to another spotify account?

This isn't the case as I've only ever had one spotify account. I've even been onto my FB settings and deleted all apps and tried to reconnect but no luck.

Has anyone been through this issue and have a resolution please?

Thanks

[MattSuda · Accepted solution]

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

You can also tweet to @SpotifyCares on Twitter for help.

[user-removed]

Thanks for this, Matt. Will get onto them now.