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Facebook Hacked-Can't log in to Spotify

Facebook Hacked-Can't log in to Spotify

My boyfriend's Facebook was hacked and now he can't use his Spotify. He also can't log in to Facebook. If he made a new Facebook account, could my subscription to Spotify be moved to that account?

 

-Marissa

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1 Reply

Hello and welcome to the Spotify community both 🙂

You can use the contact form (follow the right steps until you come across a bright green "I still need help" button that can take you to the form. If you receive an automated reply directing you back to the help pages, make sure to reply to it even if it's a no-reply) or tweet @SpotifyCares to contact a member of the Spotify staff so that his playlists and songs can be transfered to his new account.

Hope this helped!
Happy New Year!
K

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