Facebook Login Issue


Facebook Login Issue



My Question or Issue


I had a premium Spotify account through Facebook. I deleted my Facebook but forgot to cancel my Spotify premium and create a new one before my Facebook was disabled. I created this free account but cannot access my old account even to cancel it. Is there anyway to rectify this and for me to get premium without paying for 2 accounts?

1 Reply

Re: Facebook Login Issue

Rock Star 11
Rock Star 11

Hello @Cmcarrese!


Thanks for coming to the Community. I'm sorry to hear you're having trouble with this. No worries though, I'll try to help you out :)


Can you try having a password reset with the email address linked to your Facebook account? You should then be able to log in with your email address and your new password. 


Hope this helps and let me know how you get on!

Jose_MRock Star 11
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.