Hello guys, So a while back I originally I created a Spotify account with my facebook. I now have a new account username that I want to connect to my facebook instead of the old account, but it won't let me because the old account is still connected. I've tried to cancel it but I am not getting any emails and it won't let me cancel or disconnect it. Both accounts somehow are using the same email, because I changed my email on facebook in hopes of disconnecting the old account. I just want to permanently erase the old account (it's on free by the way) and connect my new account (which is premium) to my facebook. Someone please help!
Welcome to the Spotify Community, we're glad to see you're part of the band.
Don't worry, our Accounts team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your account's email address and username.