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Facebook (Spotify) account hacked -> LOST!

Facebook (Spotify) account hacked -> LOST!



Yesterday my Facebook Account got hacked. Facebook then deactivated my account and asked me for a ID verfication. I sended all needed details and now I am waiting for them to bringing my account back alive. 


Unfortunatley, my Facebook Account was linked with my Spotify account, so that I log in over Facebook for using Spotify. I have on this account a Spotify Premium subscription using a bank card. 


The Problem is now, I have no access to Spotify Premium (neither my actual account, had to creat a new one to write the customer support) anymore. I also have written the customer Support, but no answere yet. Is there something I can do to get my Spotify Premium back? 

It is a bit of a pitty, because most people tell me it takes for ever for Facebook to check your ID. I really don't want to pay the 10 bucks a month for a Service I cannot use. 




1 Reply

Hey @user-removed, welcome to the Spotify Community!


All you need to do is get in contact with Spotify support and their Accounts team can take a look backstage. The easiest way to contact them is by messaging SpotifyCares on Facebook or Twitter. They usually respond within 48 hours!

Please let me know if you need help with anything else 🙂

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