Facebook & Spotify Account Linking

[smalex123]

Hi there

I'm not sure how it's happened, but it seems as though my wife's facebook account is now linked to my Spotify Premium account... When I log into Spotify on my iMac, it shows her name in the top right corner. When I click to view the account, it then shows my details.

I've disconnected the spotify app from both of our Facebook profiles, but when I try to connect to my Facebook from within the Spotify desktop app, it seems to freeze and won't register.

Any help would be much appreciated!

[MattSuda]

That sounds weird.

I suggest you contact support so they can take a look at your account and help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

You can also tweet to @SpotifyCares on Twitter for help.

[smalex123]

Cheers Matt - will do.

Thanks, Alex.

[MattSuda]

You're welcome