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Facebook and Spotify: User attachment

Facebook and Spotify: User attachment

Hi, I use Spotify via Facebook and I'm not able to log in with my user anymore. 

 

I logged in as always with my Facebook email, and all my songs/playlist/starred/everything were not there anymore. Later I've realized that my user number has changed. Why so? I can see my old account from my Facebook friends list, I can also follow it!.

 

My Facebook email is: <snip>@hotmail.it

My user number was: 11120125630

 

But now when I log in with that email, I'm not that user anymore. I am a new user.

Is there a way to reconnect my Facebook ID at that user number?

 

Just for information, I use Spotify via Facebook, so I can't connect/disconnet from Facebook in the settings "Edit/Preferences/SocialNetwork"

Reply
3 Replies

Hello!

I suggest you contact Spotify support using this contact form. If you get an automatic reply just reply back to speed things along. https://www.spotify.com/us/about-us/contact/contact-spotify-support/
What's a Spotify Rock Star, and how do I become one?

Check album availability here

Get in touch as above and someone will be able to lend a hand. Just to stop you from getting any spam, I'm going to hide that email address.

Peter
Spotify Community Mentor and Troubleshooter

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Thank you all, I hope to find a solution as soon as possible.. 😄

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