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Facebook created account email issue

Facebook created account email issue

I've waited the necessary 24-48hrs, but my email still hasn't changed on my account, is there any way I can have someone from the support team update my email?

(Also, the email that is currently listed for my account I no longer have access to.)
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1 Reply

Hey!
Thanks for taking the time to reach out.
Just so I can check, did you update your email via Facebook directly? If so, and you’re not seeing an update after 48 hours, do you see the correct email here: https://www.spotify.com/account/overview/?

If you’re not seeing the right email in your Account Overview, I’d recommend reaching out to Support one of the below ways:

1. Email - https://www.spotify.com/about-us/contact/contact-spotify-support/

2. Twitter - https://twitter.com/SpotifyCares

3. Facebook - https://www.facebook.com/SpotifyCares
They’ll be able to take a closer look backstage

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