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Facebook deleted, cant access account.

Facebook deleted, cant access account.

Hi!
Earlier today my facebook was deleted by FB support due to 'naming issues' and I can now no longer access my Spotify premium account.

I've tried resetting my password but it keeps telling me to change the settings on facebook, which I can no longer get into, obviously I'm not exactly thrilled about this especially since I'm paying £9.99 for something I can no longer use and I cant even get into an account to cancel the payments.

Any advice would be great.
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2 Replies

My advice to you is to get contact Spotify's "customer service" to cancel your subscription immediately. Otherwise you will continue to be charged, despite not being able to access the account through Facebook.

If you contact support they will be able to take a look at your account and help you with this:


https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you can't login, you will need to use this link:

 

https://www.spotify.com/about-us/contact/contact-spotify-anonymous/

 

Since it is currently the holidays, it might take Spotify longer to reply. 

MattSudaSpotify Star
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