Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Facebook login details don’t work when logging in via web

Facebook login details don’t work when logging in via web

I am trying to login to a desktop and am entering my Facebook login details (email userid and password) for my Premium account. And it just does not seem to work. It pushes me to go via logging into my Facebook account - which I would rather not on other laptops. Also I then I find out there is a separate Spotify account with the same email address registered against it. How is this possible?!? Do I just neee to cancel account and register again without Facebook?? And also how do i transfer across all my playlists and people who subscribe to me? 

 

Reply
1 Reply

Hey @Millwala, welcome to the Community!

 

If you'd like your music to be transferred between accounts, reach out to our team via Twitter or Facebook. They'll be able to help you with that as well as close the extra account.

 

Hope that helps.

Suggested posts