Facebook login issue

Gillim16 · 2018-03-19

Had a premium account with my email through Facebook. I deleted my Facebook and then my phone broke a month later. So when I got a new phone I couldn’t login to my Spotify. How do I cancel that premium account so that I can start a new one on another email?

Alfredo · 2018-03-25

Hey @Gillim16, welcome to the community!

If your Spotify account was created via Facebook, you'll need to reactivate the Facebook profile to access the account.

You'll then be able to cancel the ongoing subscription, and at least be able to use the app until it goes back to Free.

All the best.

“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

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