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Facebook not staying connected

Facebook not staying connected

So for some time I have had this issue where I spotify and Facebook will not stay connected. If I connect them through the Windows client the new window fails to open properly and is not displayed anywhere on my screen. If I do it manually through the account page on the web the connection is made, but when i close Spotify and open it again I am no longer connected to Facebook.

Even weirder is that Spotify keeps displaying my Faccebook name and not my account name. This problem persitst between reinstalls and clearing of browser cache.

Hope anyone has some insight 🙂

Currently on a family premium plan and Windows 10, if that is relevant.

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1 Reply

Hey @-______-, welcome to the Community!

 

That's odd. Try clearing your browser's cache and cookies and follow these steps to unlink your accounts. Then, link the accounts again to see if the issue persists.

 

It'd be best to check if the accounts are connected across multiple devices, just to see if the issue you're having is just on your Windows 10 machine.

 

Let us know how it goes.

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