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Facebook photo on my Spotify account

Facebook photo on my Spotify account

Hi. I've a "standalone" Spotify account, but last sunday I linked to my Facebook (to try) and unlinked in a couple of minute.
Today, after 4 days, I still have my photo and my FB name in my apps (iPhone, Note3, Mac) instead of my unique Spotify username without profile image.

How much time have I to wait to view my "old clean" Spotify account?

Please solve this stupid issue. Thanks!

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4 Replies

It is still showing as connected for me too. How did you unlink your account?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

"Preferences" from Mac 😞

I uninstall all: cache, library files, app, etc... in all my devices!

Weird, definitely should have got rid of that data by now, looks like it is a fault on Spotify's side. If you could get in touch with the customer services team directly using the online contact form they can investigate this a little closer for you. 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Ok, thanks, I'll try! 😉

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