Fail Spotify Premium promotion

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Fail Spotify Premium promotion

Newbie
I signed the Spotify Premium on December 27, because Spotify was offering a promotion of 16 BRL worth 3 months of Spotify Premium, but spent 1 month and Spotify Premium is already exhausted ... I want my 2 months of Spotify that I still have . The promotion was to pay 16 BRL for 3 months paying by 31 December and I made the payment before 31 December
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Re: Fail Spotify Premium promotion

Spotify
Spotify

Hey @amadeusportuga! Welcome to the Community.

 

All Spotify offers require a recurrent payment method (such as a credit card in order to be purchased). This is because our system needs to ensure that your Premium subscription is renewed automatically.

 

Since Boleto is not a recurring payment method, it seems that you purchased 1 month of Premium at the regular rate on your account. We hope this clears things up.

 

Let us know if you have any other questions.

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