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Fake account?

Fake account?

When  wanted to open Spotify, I was actually loggout. Then I tried to log in as usual with my nickname and the acess was refused, so I tried with my email and again, acess refused. Finally I managed to log in with Facebook.

 

When I checked my account to see what was going on, I see that my email had been remplaced by:

 
Adresse e-mail

youremailwaswrongsoichangedit@hotmail.com

 

This email isn't mine, and I've never changed it! My email is actually joaodomingues23@hotmail.com

 

My password has been changed too, I can't do anything except connect with Facebook.

 

So please I need some help, please contact me at joaodomingues23@hotmail.com. I send a message to the support, but they said they would give me an answer at this hacked email, so it is useless.

 

Thanks :S

Reply
2 Replies

Send an e-mail to Spotify support team, they will ask a few questions about your account and ask for payment record.

 

Also, change your e-mail password to be safe.

How can I send them an email and be sure that they will answer me at the right email? Should I send it to: 

 

office@spotify.com  ? Thanks

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