Family Account Invite Not working

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Re: Family Account Invite Not working

Jason_bnz
Newbie

Family invite is not working. I’ve spent hours trying to read everyone else’s fixed but nothing works. My daughter recieves the invite email but then when we input her name and address the submit button always remains greyed out stopping her from joining. We gave up Apple Music for Spotify but am seriously considering cancelling and going back to Apple. Anyone else come across this? 

Thanks

Re: Family Account Invite Not working

skizzay
Newbie

Confirmed! I'm getting this exact issue. My daughter cannot activate her account because the 'Submit' button remains greyed out. Very disappointing...

Re: Family Account Invite Not working

bonacto
Casual Listener

Unfortunately i can not invite anyone under my "premium for family" account.  After logging in, I have gone into my "account" tab, went to the "premium for family" tab...and it is blank under the tab... no ablity to invite anyone.  I have been paying for the "premium for family" for 2 months and have been working on this problem for 2 hours. it should not be this hard.  Greatly disappointed.

Re: Family Account Invite Not working

Julesinbutler
Casual Listener

We are having the same problem. Im considering having my son try a new email address that’s different than the one he uses with his free spotify account, but then he loses his playlists. 

Anyone get a fix?

Re: Family Account Invite Not working

farkoffdotcom
Newbie

This is a **bleep** scam!!!

 

The site is managed by incompetent fools - how may times have i sent the "reinvite" link and NO email anywhre - not junk or anywhere.

 

My family want music NOW and I cant get it for them.

 

**bleep** ridiculous - and no way of contacting these fools with any of the 'Contact Us' links - just more **bleep**e to read and no way of getting hold of teh fools.

 

How can I get my $22 back you the=ieving pricks!!!

Re: Family Account Invite Not working

dharmadude
Regular

tried that changed my wifes browser still not working

Re: Family Account Invite Not working

kitfrancis0809
Newbie

I tried that spotify family so that I can save some money at first it works perfectly when the invite was sent it approves quickly but i didn't notice that my subscription has already expired and now i paid again for the subscription now my family members invite was declined i keep trying and even changing the owner's,device but still no changes. Is there someone who can give me solution on this issue?

Re: Family Account Invite Not working

EJSchmidt
Newbie

Tried all options suggested - still does not work - seriously considering moving to Tidal, what a poor experience. 

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