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[Family] Allow Family Members with a different Address

[Family] Allow Family Members with a different Address

Hi I have  premium account, in the coutry I have US

Now I was invited to family account from my sister and the coutry is Costa Rica

I try to accept the invitation and followed the steps for changing the country in a premium account (changed my payment metod and coutry to Costa Rica) but I keep getting the same message when I try to accep the invitation to the family plan (it says we have different country) 

Reply
1 Reply

Hey @irenerothe,

 

To join your family member's Premium for Family subscription, you must:

  • Reside at the same physical address as them.
  • Be a Free user, or a Premium user who purchased their Premium directly from Spotify.
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