Same problem here , got family can invite the invite comes , I followed the prompts in the email to "upgrade" then brings me to the page that you fill in the address and say Louis invited you to join family but will i am finished and press ok and its does not accept so I do it again and then it brings me to the page where it asks for credit card details which shouldn't be neccasary as it's already paid for as a family subscription. Does anyone know how to add the other accounts or otherwise complete the process?
I received an invite to joint to my family premium acount. I did all the process, put the adress information, confirm, but when i am finished and press ok and its does not accept so I do it again and then apear the same message. Does anyone know how to add the other accounts or otherwise complete the process? Please, my family is paying and we are not using due this problem!!!!
I think if you have used multiple devices with a single account then you will experience this issue. I had to set up new accounts on a PC, then logon to the new accounts using the android and iOS devices.