Family Membership - Adding Users To Account

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Re: Family Membership - Adding Users To Account

Rock Star 21
Rock Star 21

So, @PIERREOLIVIER did it work for you after all?

 

BittencourtRock Star 21
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Re: Family Membership - Adding Users To Account

Rock Star 21
Rock Star 21

Hey @boardy69, what exactly did you try?

 

Have you tried using different browsers? Did you check if the members were logged in their own accounts?

 

BittencourtRock Star 21
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Re: Family Membership - Adding Users To Account

PIERREOLIVIER
Regular

YESSSSS

Perfectly well !

Thank you very much for your time and your partience

Re: Family Membership - Adding Users To Account

Rock Star 21
Rock Star 21

Great, @PIERREOLIVIER! You're welcome.

 

Please don't forget to add likes and accept as solution :)

 

 

BittencourtRock Star 21
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Re: Family Membership - Adding Users To Account

REN-FX
Newbie

Same problem here , got family can invite the invite comes , I followed the prompts in the email to "upgrade" then brings me to the page that you fill in the address and say Louis invited you to join family but will i am finished and press ok and its does not accept so I do it again and then it brings me to the page where it asks for credit card details which shouldn't be neccasary as it's already paid for as a family subscription. Does anyone know how to add the other accounts or otherwise complete the process? 

 

Regards Rene

Re: Family Membership - Adding Users To Account

Kai33
Newbie

I have the same problem as them but I am on desktop.

like I can’t see anything it’s still blank 

 

Re: Family Membership - Adding Users To Account

luanavaz
Newbie

I received an invite to joint to my family premium acount. I did all the process, put the adress information, confirm, but when i am finished and press ok and its does not accept so I do it again and then apear the same message. Does anyone know how to add the other accounts or otherwise complete the process? Please, my family is paying and we are not using due this problem!!!!

Re: Family Membership - Adding Users To Account

boardy69
Casual Listener
I think if you have used multiple devices with a single account then you will experience this issue. I had to set up new accounts on a PC, then logon to the new accounts using the android and iOS devices.

Re: Family Membership - Adding Users To Account

keefy33
Newbie

I have pushed the invite for family members and no invite email has arrived, any help?

Re: Family Membership - Adding Users To Account

Rock Star 21
Rock Star 21

Hey @keefy33, thanks for writing.

 

Did you double check if you typed the e-mail address correctly? Did you check the spam?

 

If so, could you try sending it to another address?

 

BittencourtRock Star 21
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