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Family Plan - Brother Not Able to Join

Family Plan - Brother Not Able to Join

Hey,

   I pay for th family plan and followed the directions to send him the link to follow in order to log in, however, it says that the login is not valid and won't allow him to create a login. What's wrong?? I can't seem to find a direct contact in order to ask questions. Thanks,

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1 Reply

Hi, @byronjaask!

 

Welcome to the Spotify Community, we're glad to see you're part of the band.


Don't worry, our Accounts team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your account's email address and the email address of the person you'd like to invite to your plan.

 

You can also use our Contact Form to get email support.

 
 
Let me know if this helps!
 
BittencourtSpotify Star
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