Family Plan - Invite Link or email invite get error msg. Can't add members

[Papp]

Switched from premium to family plan. Emailed link to family members and they received error msg when trying to access. I then did the direct email invite and rec'd error msg, each time. 

Please let me know how to correct this issue or cancel my subscription.

[catznjmr]

I rec'd the code and got the message that said I was unable to use the invite code. I tried 3 more times with the same result. Their page says to contact them if I was unable to get the code accepted and this is the email that they sent.

Hi there,

Thanks for getting in touch.

Here's what we got from you: Unable to refeem code for family account signup.

If you have a question about Spotify, your first stop should be the Spotify Community http://community.spotify.com/ for support from other users. This is also a great place to read up on any company updates that might affect your service as well as posting your own ideas and feedback.

Then check out our Help pages http://support.spotify.com The FAQs contain solutions to the most common queries and guides on how to use Spotify's features.

You can also now follow or Tweet our Spotify Customer Service Team @Spotifycares for all things Spotify.

We're sure that these solutions will help you with your query. Remember that we'll keep you in the loop on any major service updates via our Twitter: https://twitter.com/spotifystatus @Spotifystatus

Kind regards, Spotify Customer Service Team

As far as I can tell, there is no help from Spotify to resolve the problem with their system. 

Has anyone gotten their invite code to work? Even if you rec'd the message that it is unredeemable? Please respond with how you were able to use it.  

Thank you.