Family Plan issues

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Family Plan issues

user-removed
Not applicable
OK so I started the family plan after my last premium expired. I sent links to 3 family members I wanted to add. Their links stated they needed a code? My account on my device works fine but when I go to it on the laptop it just states I am a free member. How can I add them? Please help
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Re: Family Plan issues

Rock Star 22
Rock Star 22

@user-removed

 

Each family member has to have a separate username and password. So the first step is to create new accounts for each new member (if they haven't already).

 
I suggest creating it with an email address (not the one used for fb, if possible), since they'll be able to pick a Spotify username / password. Using Facebook will not let you do that, and that sometimes causes problems.
 
Each member will now have a Free account, so the next step is for them to join your Family plan through your account (You're the one who pays, so you'll be the Family Admin).
 
Send by yourself the link generated through INVITE MEMBER BY LINK, instead of letting the system send the mail.
 
Let them accept the invite logged in with their own username, and you'll be set. Each will be able to listen to music at the same time, and will have separate libraries, playlists and friends.
 
osorniosRock Star 22
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