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Family Premium Subscription

Family Premium Subscription

I have a premium subscription and I live in France (profile country = France)

I want to add 2 members of my family in my subscription and go for a Family Premium subscripton.

I then updated my subscriptoon to add 2 family members and I got the code for them to redeem.

These 2 members have already their free account register in USA and they cannot redeem the codes I gave them.

Waht should they do? They cannot change their country in their profile.

I am ready to cancel ALL subscrptions.

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1 Reply

Hey there!

 

Sorry to hear you're having trouble. According to the terms, Spotify Family can only be used by people residing at the same address. See link for more info - Spotify Family FAQ

 

What are the restrictions on the members I can add to my plan?

To be added to your plan, a person must:

  • Reside at the same physical address as the administrator.
  • Be a Free user, or a Premium user who purchased their Premium directly from Spotify (and not, for example, via iTunes or a mobile operator).

Can I add a member from another country to my Spotify Family plan?

People in different countries cannot be on the same Spotify Family plan.



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