(Family) Premium account has NO (!) zip code

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(Family) Premium account has NO (!) zip code

user-removed
Not applicable

I got premium and family since years but today I learned that there is no zip code saved for my account, which makes the identification of family members impossible. I cant change or update it anywhere, regardless of which payment options I choose.

 

Any options? Just cancellation?

3 Replies

Re: (Family) Premium account has NO (!) zip code

Rock Star 24
Rock Star 24

Hey @user-removed,

 

How did you find out that there's no ZIP code in your registered Premium for Family address? I'm asking because there's no way to view the registered address.

MaximRock Star 24
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Re: (Family) Premium account has NO (!) zip code

user-removed
Not applicable
Ahh, well I didn't know that and I read a few zip code topics here.
Everyone had problems with changing or wrong code so I assumed they see it.

I contacted Spotify, they could give me the adress details, anyway now I am
also one of the guys with the wrong zip code. I created the acc many years
ago and already was cautious not giving adress details to everyone.

Re: (Family) Premium account has NO (!) zip code

Rock Star 24
Rock Star 24

If you enter the wrong details, you need to create a new account and subscribe to Premium for Family on that account. That's the only way to change the address.

 

Don’t forget to cancel the plan on your old account :)

MaximRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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