Family Premium not synchronized

Family Premium not synchronized

friendship2016

Dear Community;

 

I need help with my Family Premium Account it says still Free account, I don't have a display of options to add members and you already charge my account ...by the way this is a very very poor way to help people you should have another to contact you (just a tip to a BIG company) 

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3 Replies

Maxim

Hey @friendship2016,

 

Have you received a receipt from Spotify via Email?

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friendship2016

No I haven't but I already received the charge of the premium cost ...so what do you suggest?

Maxim

It's very likely just a pending charge then: https://support.spotify.com/account_payment_help/managing_payments/pending-charges/

MaximSpotify Star
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Note: I'm not a Spotify employee.

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