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Family Premium owner mail address Not Match

Family Premium owner mail address Not Match

Plan

Free/Premium

Premium

Country

 Taiwan

Device

iPhone

 

Operating System

IOS

 

My Question or Issue

 When invite new account,display wrong owner mail account on the page.

So it can't invite successful.

 Reference Attachements.

Thank you!

Spotify_owner1.png
Reply
1 Reply

Hello @wowbincom!

Sorry to hear you're having trouble with this. You should make sure your sending the invitation with the right account. Also, can you try this process using another browser or Incognito Mode? It might be worth trying another device.

Keep me posted and have a nice day!

Jose_MSpotify Star
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